Holds Lockers Pickup Process:

• Choose "Dupont Holds Lockers" as your pickup branch when placing a hold.

• Upon item availability, patrons receive a notification and have seven days to pick up held items.

• To retrieve your items, go to the lockers and scan or enter your library card number, and enter your four-digit PIN at the display screen.

• Multiple lockers will open if needed for multiple items.

• The screen confirms the successful pickup, and items are automatically checked out.

• Patrons may opt for a printed or emailed receipt or choose not to receive one.

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Items Ineligible for Hold Locker Pickup:

• Equipment (hotspots, Library of Things items)

• Interlibrary Loan items

 

Flexible Pickup Times:

Retrieve your hold items at your convenience, 24 hours a day, once they become available for pickup.

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Hold Period and Due Dates:

• Items are held for seven days.

• Due dates are the standard due dates per their material type.

 

Locker Availability Notification:

Due to the limited number of lockers, if all lockers are full, staff will notify patrons that they will need to pick up their items inside at the Dupont Branch.

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Oversize Item Handling:

Patrons with oversize items will be contacted for in-branch pickup due to locker size limitations.

 

The Dupont Holds Lockers are a pilot program which we will evaluate to determine the possibility of expanding to other branches in the future.